Lead Data Insights Analyst
My Agency
Are you a data analyst who wants their insights to directly influence revenue, customer loyalty, and global performance?
We’re hiring a Senior Analyst to join a high-performing Retail Performance Intelligence team supporting a global premium retail network of 1,700+ locations worldwide. This role sits at the heart of commercial decision-making, turning complex data into clear, actionable insight that leaders actually use.
Why This Role Stands Out
- Your work will directly impact revenue and customer satisfaction
- You’ll own global metrics used by senior stakeholders
- You’ll shape how insight is generated, visualised, and consumed across regions
- You’ll influence the roadmap of intelligence products used internationally
- High visibility, strong autonomy, and real ownership — not just reporting
What You’ll Be Doing
- Driving Insight, Not Just Reporting
- Combine multiple data sources to uncover trends, correlations, and predictive insights that inform retailer and market-level action.
- Owning Customer Retention Analytics
- Lead the development and global consistency of customer retention metrics, evolving them as richer transactional data becomes available.
- Shaping Intelligence Products
- Act as product owner for analytics tools and dashboards, managing a global “ideas hopper” and prioritising enhancements that improve user experience and decision-making.
- Project & Stakeholder Leadership
- Work cross-functionally with data, systems, digital, and commercial teams to deliver analytics improvements on time and to a high standard.
- Influencing at Scale
- Translate complex data into compelling stories for regional and market stakeholders, driving action and measurable improvement.
What Success Looks Like
- Clear, adopted insights that improve underperforming retailers
- Measurable uplift in revenue and customer retention
- Intelligence tools that are simpler, smarter, and widely used
- Strong stakeholder confidence in data-driven decision making
What We’re Looking For
Essential
- Strong background in business analytics and insight generation
- Advanced data visualisation skills (Tableau essential)
- Experience working with large, complex datasets from multiple sources
- Proven project management and cross-functional delivery
- Confident communicator who can influence both technical and commercial audiences
Desirable
- Retail, automotive, or luxury sector experience
- SQL / BigQuery / Anaplan exposure
- Agile delivery experience (JIRA)
- Interest or experience in predictive analytics
What’s In It For You
- High-impact, senior analyst role with genuine ownership
- Opportunity to influence global strategy through data
- Work on products and insights used by international leadership
- Collaborative, forward-thinking data environment
- Clear visibility and room to grow
If you’re ready to move beyond dashboards and into real commercial impact, we’d love to hear from you.